April 24, 2017
CHICAGO – Transwestern today announces that it has been selected by Bentall Kennedy (U.S.) Limited Partnership, a Sun Life Investment Management company, to provide management services at two properties in downtown Chicago totaling more than 290,000 square feet. Transwestern Property Manager Julia Rabban will lead the management team, along with Vice President Katie Sakach.
The properties include 100 N. LaSalle St., comprising 160,838 square feet, and 29 N. Wacker Drive, a 129,262-square-foot office building.
“Transwestern is proud to add these two attractive assets to our growing management portfolio in downtown Chicago, now encompassing more than 8 million square feet,” said Sakach. “These assignments speak to our pioneering approach to service delivery, designed to enhance property value through all aspects of operations while fostering a sense of community within the building.”
This innovative approach to client service, called The Transwestern Experience, reflects the firm’s unique culture and produces measurable results for clients. The four key goals include consistently creating positive experiences, connecting internal and external service, rupturing industry stereotypes, and building passion about purpose. This mindset permeates every business line at Transwestern, including property management. The Transwestern Experience has resulted in an average 12 percent increase in overall tenant satisfaction, with 94 percent satisfaction in response speed/efficiency, 89 percent in accuracy/attention to detail, and 91 percent in collaboration/partnership.
Transwestern is a privately held real estate firm of collaborative entrepreneurs whodeliver a higher level of personalized service – the Transwestern Experience. Specializing in Agency Leasing, Management, Tenant Advisory, Capital Markets, Research and Sustainability services, our fully integrated global enterprise adds value for investors, owners and occupiers of all commercial property types. We leverage market insights and operational expertise from members of the Transwestern family of companies specializing in development, real estate investment management and research. Transwestern has 34 U.S. offices and assists clients through more than 180 offices in 37 countries as part of a strategic alliance with BNP Paribas Real Estate. Experience Extraordinary at transwestern.com and @Transwestern. For updates from the Chicago office, follow @TranswesternCHI.